FAQs - Koda Healthcare

Q: How do I learn more or see a demo of Koda?

You can take a guided tour or watch a product video directly on the Koda website. To discuss how Koda fits your specific care environment and what outcomes you can expect, you can request a conversation with the Koda team.

Q: How does Koda support health equity?

Koda is built to ensure that geography, income, race, and language never determine whether someone has a voice in their own care. The platform supports English and Spanish (with more languages in development), offers web, phone, and in-person tablet access, and uses automated outreach to identify and engage underserved populations who may otherwise never complete a care plan.

Q: What patient experience does Koda provide?

Koda has an 87 Net Promoter Score (NPS). Patients report feeling supported, not managed. The digital navigator guides them through scenario-based education at their own pace, with complex cases escalated to clinical advocates for family alignment and culturally competent support. Koda helps patients feel confident that their preferences are known and shared.