The Patient Experience
The Easy Four Step Process to ACP Completion
Here’s What Your Patients Will Experience Within the Platform
Our platform is optimized for elderly patients, gently walking them through the Advance Care Planning process. Through a series of curated videos and explainers, followed by interactive segments – they’ll learn, identify, and vocalize their care preferences. Each section has been crafted to ensure patients understand the concepts presented and feel empowered to make decisions.
Patient Experience Outcomes
88
Net promoter Score
57
ACP Engagement Rate
82
Identify Surrogate Decision Maker
3
Increase in Engagement
Insight from Partners, Patients, and Providers
Trusted by Leaders
“In many provider scenarios, the start of the ACP conversation is lost to follow-up. I was inspired by Koda as a platform that also embedded the necessary signatures to include having the document notarized. I thought that if we could achieve a higher percentage of our Medicare patients who are getting older to understand ACP and complete then we could honor their choices.”
Julia AndreiniVice President, Population Health and Primary Care at Houston Methodist
Valued by Providers
“[Patient name] passed away yesterday sadly. However, because of the conversation the niece had with the patient thanks to Koda, the niece was able to tell the physician to stop further aggressive treatment.”
Nurse CoordinatorHouston Methodist
Beloved by Patients
“Look, I know that physicians are concerned about customer service and how they treat their patients. To me, (Koda) was there, it was convenient, and it was just so easy. I want my doctor to treat me from birth to death, so this really showed me that he had a more holistic view of my healthcare.”
J.C.Patient, Aged 74
