Transforming Advance Care Planning with Digital Innovation

Koda’s scalable solution creates clear, actionable care plans that elevate patient experience, improve equity of access, and reduce total cost of care.

Reduce MLR, and increase member satisfaction

with Koda Compass- Engagement Engine

6+ years

of proprietary ACP data informs every outreach decision

Predictive risk models based on patient and claims data

real-time clinical feeds build predictive risk models

AI + human routing

to the optimal next step at every touchpoint

01

Identification

Koda identifies the right patient

Predictive risk models based on patient and claims data

Clinical signals trigger protective outreach before a crisis forces the conversation.

02

Education

A personalized ongoing journey

4 channels – 2+ languages

Scenario-based education, not a form, continuously updated as conditions change.

03

Family alignment

Families prepared before crisis

18+ touchpoints per patient

Koda Cares advocates align families – not in the ICU, but well before it.

04

Clinical clarity

Patient goals in the chart

Epic – Athena – live sync

Patient goals surface when care decisions are made – no more hunting forms.

~85%

care plan completion rate

~40%

reduction in end-of-life costs

87

NPS patients feels guided, not processed

Leverage a digital care planning infrastructure, built for scale

Track Performance and Impact
A slide showing Track Performance and Impact as a focal training topic with supporting content in a calm professional environment

Track Performance and Impact

Real-time dashboards provide visibility into completion rates, utilization trends, and program ROI.

What You Track:

  • Completion rates by population
  • Utilization impact (ICU days, ED visits)
  • Cost savings (PMPM trends)
  • Star Ratings correlation
  • Member satisfaction (NPS)

No waiting for quarterly reports. See the full picture in real-time.

Engage Members Directly
A slide showing Engage Members Directly as a focal training topic with supporting content in a calm professional environment

Engage Members Directly

Koda’s AI-optimized Digital Navigator guides members through care planning with clear prompts and education. Complex cases are flagged for Koda Cares support, without adding workload to your teams.

Multi-Channel:

Email, SMS, mailers with QR codes

Multi-Lingual:

English, Spanish, more in development

White-Labeled:

Members see this as YOUR benefit

Capture Meaningful Preferences
A slide showing Capture Meaningful Preferences as a focal training topic with supporting content in a calm professional environment

Capture Meaningful Preferences

Koda’s Digital Navigator guides members through scenario-based video education, and not just forms. Complex cases get support from Koda Cares, trained clinical advocates who provide family alignment and culturally competent guidance.

What Makes This Different:

Members explore nuanced scenarios and document values-based preferences far beyond simple DNR checkboxes.

Share Across the Network
A slide showing Network-Wide Access at the Point of Care as a focal training topic with supporting content in a calm professional environment

Network-Wide Access at the Point of Care

Completed care plans flow directly into provider EMRs, making member goals available at the point of care.

Where Plans Go:

Provider EMRs • Claims systems • Care management platforms • Member portals

What’s Included:

Healthcare proxy, treatment preferences, quality of life values, state-specific advance directive (50-state legal)

  • Track Performance and Impact
  • Engage Members Directly
  • Capture Meaningful Preferences
  • Share Across the Network
A slide showing Track Performance and Impact as a focal training topic with supporting content in a calm professional environment

Track Performance and Impact

Real-time dashboards provide visibility into completion rates, utilization trends, and program ROI.

What You Track:

  • Completion rates by population
  • Utilization impact (ICU days, ED visits)
  • Cost savings (PMPM trends)
  • Star Ratings correlation
  • Member satisfaction (NPS)

No waiting for quarterly reports. See the full picture in real-time.

A slide showing Engage Members Directly as a focal training topic with supporting content in a calm professional environment

Engage Members Directly

Koda’s AI-optimized Digital Navigator guides members through care planning with clear prompts and education. Complex cases are flagged for Koda Cares support, without adding workload to your teams.

Multi-Channel:

Email, SMS, mailers with QR codes

Multi-Lingual:

English, Spanish, more in development

White-Labeled:

Members see this as YOUR benefit

A slide showing Capture Meaningful Preferences as a focal training topic with supporting content in a calm professional environment

Capture Meaningful Preferences

Koda’s Digital Navigator guides members through scenario-based video education, and not just forms. Complex cases get support from Koda Cares, trained clinical advocates who provide family alignment and culturally competent guidance.

What Makes This Different:

Members explore nuanced scenarios and document values-based preferences far beyond simple DNR checkboxes.

A slide showing Network-Wide Access at the Point of Care as a focal training topic with supporting content in a calm professional environment

Network-Wide Access at the Point of Care

Completed care plans flow directly into provider EMRs, making member goals available at the point of care.

Where Plans Go:

Provider EMRs • Claims systems • Care management platforms • Member portals

What’s Included:

Healthcare proxy, treatment preferences, quality of life values, state-specific advance directive (50-state legal)

Let’s face the facts:
You can do better than paper ACP

Paper-based ACP overwhelms patients and lack the specificity needed for effective use by providers.

Embrace a smarter scalable approach to ACP

Make it easy for patients to create advance directives that seamlessly integrate into your existing workflows for optimal efficiency and ease.

87
Patient NPS Score

~$9-11K
Savings in total cost of care per patient

79%
Reduction in terminal hospitalizations

85%
Of users complete their ACP

20%
Decrease in inpatient length of stay, helping patients return home sooner

= Access
Equal access across race, gender and socioeconomic status

How it works

Features

When patients need extra support KodaCares delivers digital innovation with a human touch

Koda goes beyond typical SaaS solutions. Our risk models identify patients with complex health needs and connect them to our Patient Advocates for personalized, ongoing support.

Find out more

Leverage the power of a sustainable, scalable ACP solution

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